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PC Reset in Preparation for AutoPilot REMOTE PC Reset Process (PC is already Enrolled with inTune) - Internal
PC Reset in Preparation for AutoPilot REMOTE PC Reset Process (PC is already Enrolled with inTune) - Internal
Tags
reset
autopilot
intune
Additional Information
**Time to Complete (Up to 6 hours)
Removes
ALL prior User data & Local accounts
Removes
ALL prior Intune App Deployments from PC
Removes
ALL prior EMU On-Prem AD or Azure AD policies
Removes
ALL prior Intune Groups Memberships from PC
Deactivates
Bitlocker / Decrypts the main drive IF Bitlocker was Active
Relevant Information
Find the PC listing within the Intune “
Devices
” list.
Select the PC by clicking on the Device Name.
Click the
“
Fresh Start
”
option, found along the top-right InTune’s W
eb UI.
At prompt,
Click
“Yes”
Button
, to “
Clean
” device.
NOTE
: –Do NOT check the “Retain User Data” option
(
NOTE
: Some PC's with ACTIVE Bitlocker may pause during Reset with a screen warning of a TPM reset. Simply
PRESS F9
to continue)
PC has completed
RESET
when it displays an OOB screen on boot.
NOTE TO ADMINS:
Verify the PC’s record has been removed from On-Prem AD
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Check out this article I found in the Client Portal knowledge base.<br /><br /><a href="https://service.emich.edu/TDClient/30/Portal/KB/ArticleDet?ID=109">https://service.emich.edu/TDClient/30/Portal/KB/ArticleDet?ID=109</a><br /><br />PC Reset in Preparation for AutoPilot REMOTE PC Reset Process (PC is already Enrolled with inTune) - Internal<br /><br />The article outlines a process for administrators to perform a complete reset on a PC using Intune. This reset removes all user data, local accounts, Intune app deployments, and policies related to both on-premises and Azure AD. It also deactivates Bitlocker if it was active. After initiating the reset through Intune's web UI and confirming the prompt, administrators should ensure the PC's record is removed from On-Prem AD for verification.