PXE Hanging Before Password Prompt

Note: This was made to fix an issue where the computer would hang in the imaging process before reaching the password prompt. This specifically appears on Dell Latitude laptops. For DHCP/SCCM issues, see a different guide.

  1. Make sure all usual BIOS settings for imaging are as they should be (ensure any options to allow booting to USB are also enabled)

  2. Shut the computer down

  3. Grab a USB C to Ethernet adapter (There should be some in the second drawer in the cabinet where we keep USBs, Keys, etc. on top)

  4. Plug it into the computer

  5. Hold F12 on startup

  6. Make sure you boot into USB NIC (IPv4) as opposed to the usual onboard NIC

  7. Continue imaging as usual, it should work now

Note: This approach was recently shown to work a proof of concept on a Dell Latitude 5540 from CoE  {“HYB-L-JZ52KS3”}

(Athletics Laptops, workaround may also work for Latitude 5440)

(Article Describing Issue)

 
Print Article